Privacy Policy of Neveling Handels GmbH

Last updated: May 2025

1. Introduction

Protecting your personal data is a top priority for us at Neveling Handels GmbH. We process your data exclusively in accordance with legal provisions, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Telecommunications-Telemedia Data Protection Act (TTDSG).

This privacy policy informs you about the nature, scope, and purpose of the processing of personal data on our website [www.neveling-gmbh.com] as well as other interactions.

2. Controller

Neveling Handels GmbH
Hanomagstraße 21, 21244 Buchholz i. d. Nordheide, Germany
Email: datenschutz@neveling-gmbh.com
Phone: +49(0)4186 6969 735
Managing Director: Marc Neveling
Commercial Register: District Court of Hamburg, HRB 57863

3. Definitions

The terms used in this policy correspond to the definitions in Art. 4 GDPR (e.g., “personal data”, “processing”, “controller”, “consent”).

4. Data Processing When Visiting Our Website

4.1 Technically Necessary Data

When you visit our website, the following data is automatically transmitted by your browser and temporarily stored in log files:

  • IP address
  • Date and time of access
  • Time zone difference to GMT
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Amount of data transferred
  • Referrer URL
  • Browser type and version
  • Operating system

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in website security and stability).

5. Contacting Us

5.1 Via Contact Form or Email

We process the data you provide (name, email address, phone number, company, etc.) to respond to your inquiry.

Legal bases:

  • Art. 6(1)(b) GDPR (pre-contractual measures)
  • Art. 6(1)(f) GDPR (legitimate interest)

6. Newsletter & Marketing Communication

6.1 Consent-Based Communication

With your consent, we use your data (name, address, email, industry, etc.) to send you information and promotional materials about Neveling Handels GmbH’s products and services.

We use the double opt-in procedure for sending communications.

Legal basis: Art. 6(1)(a) GDPR (consent)

Service provider: Salesforce.com Germany GmbH. Data transfers to third countries are based on EU Standard Contractual Clauses (Art. 46 GDPR).

7. Cookies & Tracking

7.1 General Information

We use cookies in accordance with § 25 TTDSG and Art. 6 GDPR. We distinguish between:

  • Technically necessary cookies (Art. 6(1)(f) GDPR / § 25(2) TTDSG)
  • Cookies requiring consent (e.g., analytics, marketing) – Art. 6(1)(a) GDPR / § 25(1) TTDSG

7.2 Cookie Banner & Consent Management

Your consent is collected and managed via the Usercentrics tool.

You can adjust or withdraw your settings at any time via the “Cookie Settings” link in the footer.

7.3 Matomo

We use Matomo to analyze user behavior. IP addresses are anonymized.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in website optimization).

8. Integration of Third-Party Services

8.1 YouTube

YouTube videos are embedded using “enhanced privacy mode.” Data is only transmitted to Google when the video is played.

8.2 Vimeo

Embedded to display webinars.

Legal basis: Art. 6(1)(f) GDPR (enhancing user experience)

8.3 LinkedIn

If LinkedIn cookies are used, data may be processed in third countries. Consent is required.

Opt-out link: www.linkedin.com/psettings/guest-controls/retargeting-opt-out

9. Disclosure to Third Parties

  • Access is granted only to internal departments within Neveling Handels GmbH that need it for their tasks.
  • Disclosure to processors is based on Art. 28 GDPR.
  • Data is not shared with third parties unless legally required or explicitly consented by you.

10. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the respective purpose or as required by legal retention obligations (e.g., up to 10 years according to commercial or tax law).

11. Your Rights (Art. 15–21 GDPR)

You have the right to:

  • Access your data
  • Rectify incorrect or incomplete data
  • Erasure (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing based on Art. 6(1)(f) GDPR
  • Withdraw your consent at any time with future effect
  • Lodge a complaint with a supervisory authority (e.g., in Hamburg or Lower Saxony)

To exercise your rights, please contact: datenschutz@neveling-gmbh.com

12. Changes to This Privacy Policy

We regularly update this policy to reflect legal or technical changes. Please check our website for the latest version.

End of Privacy Policy.